Enhancing Cross-Border E-Commerce With Influencer Marketing: UNDONE Watches

Enhancing Cross-Border E-Commerce With Influencer Marketing: UNDONE Watches

UNDONE is a watch brand based on Hong Kong. UNDONE sells watches online with a bulk of their customers being from the United States. In 2022, UNDONE strove to enter the market in Singapore via popular e-commerce platform Shopee. To enhance this cross-border e-commerce initiative, UNDONE turned to influencer marketing.

Challenge Faced – Need To Raise Brand Awareness In Singapore

The company’s hero product is the affordable automatic watches with retro and vintage appearance. They also allow for some cosmetic customisation of the watches. This is a unique selling proposition for the brand, but customisation can only be done when ordering via their website. On Shopee, UNDONE faced the challenge of having to raise brand awareness by Singapore customers. Competitors in their price range like Seiko, Citizen and Casio enjoyed higher recognition by local audiences.

Compared to many products on Shopee, watches are considered to be of higher value. Shoppers were thus more willing to spend on brands that they more familiar with.

Influencer Marketing Raises Brand Awareness Among Singapore Online Shoppers

To overcome their branding disadvantage against brand names that were more established in Singapore, UNDONE embarked on an influencer marketing campaign. Influencer marketing is often used by brands to either raise brand awareness amongst the influencers’ followers, or to enhance brand preference.

In UNDONE’s case, they engaged Brenda Ng, a local lifestyle influencer with over 27k followers on Instagram to do a video to showcase one of their signature ladies watches and demonstrate the use of their unique and stylish extra-long watch strap. The video also showed audiences UNDONE’s Singapore show-room where shoppers could see and experience the watches first-hand.

See post shared by Brenda Ng (@nsybrenda) on Instagram.

Contact Us To Kickstart Your Influencer Campaign

Finding the best and most suitable influencer can be a lot of work – you will need to contact them, enter a contractual agreement, manage them, and more. MCN Asia is our platform for managing influencer campaigns and has access to over 3,000 influencers across the region. Instead of spending large budgets to engage just 1 or 2 influencers, our popular Recruit & Manage pack brings you 5 influencers, each with at least 10,000 followers. The package, priced at an affordable US$2,500, includes (for each influencer) 1x story on social media platforms like Facebook, Instagram and Red (小红书), and a 1x Carousel-photo post. Other special requirements may also be included in the campaign brief.

Contact us today to kickstart your influencer campaign today.